Privacy Policy

Last Updated June 2025

Introduction

The Business Buddy Library (“we”, “us”, “our”) is dedicated to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website (www.thebusinessbuddylibrary.com), purchase our products, or interact with our services.

Information We Collect

We collect information to provide our services and improve your experience, including:

Personal details: Name, email address, and contact information.

Payment information: Processed securely via Stripe and GoCardless.

Account information: When you create an account or profile on our website.

User activity: Data about your use of our website and services (such as pages visited, resources downloaded, session duration, and interactions).

Business details: Information you provide for support, consultations, or feedback.

Marketing preferences: Your choices regarding receiving newsletters, updates, and promotions.

How We Use Your Information

We use your information to:

Deliver digital products, resources, and services to you.

Process payments and manage subscriptions.

Provide account access, support, and customer service (including one-on-one Zoom consultations).

Send you email updates, newsletters, and marketing communications (with your consent; you may opt out at any time).

Improve our website, services, and user experience through analytics and feedback.

How We Share Your Information

We do not sell or share your personal information with third parties for marketing purposes. We only share data with trusted service providers as necessary to:

Process payments (Stripe, GoCardless)

Deliver content and manage subscriptions.

Store business-critical data (iCloud)

Comply with legal obligations or protect our rights

Data Storage and Security

Your data is stored securely using reputable providers. We implement appropriate technical and organisational measures to protect your information from unauthorized access, loss, misuse, or disclosure.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience, remember your preferences, and analyze website usage. You can manage or disable cookies through your browser settings.

Your Rights

Depending on your location, you may have the right to:

Access, update, or delete your personal information

Object to or restrict certain processing activities

Opt out of marketing communications at any time (unsubscribe link in emails)

Request a copy of the data we hold about you

To exercise these rights, please contact us directly.

Children's Privacy

Our services are intended for individuals aged 18 and over. We do not knowingly collect personal information from anyone under 18 years of age.

International Data Transfer

If you are located outside the UK or US, your information may be transferred to, stored, and processed in the UK or US. We take steps to ensure your data is treated securely and in accordance with this Privacy Policy.